Eric De Jesus Picar
2022-05-21 15:57
Philippines
No advisory for system maintenance
[Object]
XM
[Issue]
Severe Slippage
[Requirement]
2020031845111314470
[Amount]
$5(USD)
[Time]
33day1hour
Eric De Jesus PicarResolved
2022-06-23 17:42
Philippines
XMReply
2022-05-24 17:32
United Kingdom
Reply
Dear customer, please contact the platform customer service for help.
XMReply
2022-05-24 14:07
United Kingdom
Reply
We are dealing with the problem. Please check the email and answer your phone in time.
WikiFX Overseas Customer ServiceContact Broker
2022-05-23 14:03
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2022-05-23 11:15
Hong Kong China
Verified
Eric De Jesus PicarStart Mediation
2022-05-21 15:57
Philippines
Start Mediation
Bad timing? Coincidence? Sudden system maintenance just prior to BTC bullish jump. Service resumed right after the hop upwards. Two positions trapped. Would appreciate a heads-up for maintenance. How come it was sudden and at such a precise moment?
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations