2022-06-10 10:27
China
Serious slippage
[Object]
DBG Markets DBG Markets
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$380(USD)

[Time]

51day1hour

2022-07-31 11:44
Hong Kong China Hong Kong China
2022-07-01 11:25
United Kingdom

Reply

After checking, we find that the slippage you indicated occurred around the opening market in the morning, during which the volatile liquidity may result in slippage.

2022-06-10 23:09
Hong Kong China Hong Kong China

Supplemental Materials

For the same instrument, my orders placed at the bit platforms including TMGM and AXI didn't trigger the stop loss, experiencing a floating profit. Why? Dose a small platform detain customer's loss due to the low liquidity?

2022-06-10 17:48
Hong Kong China Hong Kong China

Contact Broker

2022-06-10 15:01
Hong Kong China Hong Kong China

Verified

2022-06-10 10:27
Hong Kong China Hong Kong China

Start Mediation

The slippage is too serious. The customer service said to ask techniques, but they do not know. No reply from email inquiry.

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations