IEXSReply

2022-10-18 08:39

United Kingdom

Reply

Dear IEXS user, three departments of IEXS including transaction, compliance, and transaction review will conduct a joint investigation on the complaint. At present, we have suspended the account and trading service due to being under review. And you have been informed of the relevant information at the first time. The case will be followed up by the compliance department. At the same time, you will be informed of the latest review process by official email. Thank you for your information. Please continue to reach out to us if you have any questions. Customer service hotline: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for supporting us. Have a good time in trading.

tea99795Start Mediation

2022-09-22 19:34

Hong Kong China

Start Mediation

I manually traded 0.5 lots of crude oil. Because crude oil fell sharply in early September, I closed my position and made a profit. I applied for a withdrawal on September 8. However, on the evening of September 9, iexs did not give out the gold due to the illegal transaction review. The login passwords of the mt4 account and the background account are all modified. We do not do early trading, do not do delays, hold positions in trend orders, deduct our inventory fees, and do not give money when we finally make profits. The reason is that it involves illegal transactions. 8 Profits after August 30th will not be given, then why didn’t your platform’s risk control notify me on August 30th, and the platform said that it has a disclaimer clause, and it can not notify customers when and where the violation is violated, and then it can not give money. , such a platform overlord clause is a rogue clause. If we don’t expose him, he will also harm other traders. He thinks that without an office in China, we have no choice. Now we intervene through a third party and let the platform return the principal and profit that should be given to me, otherwise we will fight with him for the rest of our lives.