KAIGE，Supplemental Materials

2022-10-27 10:46

Hong Kong China

Supplemental Materials

#08014*73, it is my number, please deal with it as an emergency.

KAIGE，Supplemental Materials

2022-10-27 10:24

Hong Kong China

Supplemental Materials

I contacted the customer service by online chatting and phone after submitting the withdrawal application, but it has not been processed for a long time. I am here in hope that you could attach importance to the problem, which caused a bad customer experience.

KAIGE，Supplemental Materials

2022-10-27 10:20

Hong Kong China

Supplemental Materials

The customer service always told me to wait, but it has already been 20 days. Please help me cope with the problem as soon as possible, instead of giving a reply like a robot.

ExnessReply

2022-10-27 10:16

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or you can send an email to the official customer service support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply to the email or reach out to the 24 hours online customer service for help. Have a good time.

KAIGE，Start Mediation

2022-10-24 15:28

Hong Kong China

Start Mediation

I have a total of 9 mailboxes and 9 personal areas in a total of 10w dollars. I can't withdraw the money. It has been 20 days and the customer service has not dealt with it. Please help me solve it.