2023-11-09 00:46
China
The principal and profit cannot be withdrawn, and the backstage is closed.
[Object]
Eightcap Eightcap
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$11,692(USD)

[Time]

35day13hour

2023-12-14 14:15
Hong Kong China Hong Kong China
2023-11-14 14:12
Australia

Reply

The specialist has called the customer. Please contact the customer service support by email at global@eightcap.com, if you have any question. Thank you.

2023-11-09 17:10
Hong Kong China Hong Kong China

Supplemental Materials

I have contacted the platform by email for many times, but get no reply.

2023-11-09 11:50
Hong Kong China Hong Kong China

Contact Broker

2023-11-09 10:37
Hong Kong China Hong Kong China

Verified

2023-11-09 00:46
Hong Kong China Hong Kong China

Start Mediation

My name is Yang Daxing, and my account number is 80005767. I deposited US$5,500, which is equivalent to RMB 18,218+21,802. On September 27, 2023, I applied to withdraw US$5,200 to my bank card, but to this day I still have not received any payment (including my principal). I want to discuss with eightcap, but there has been no reply from the company. The password cannot be changed or logged in in the background. MT4 login shows that the account is invalid, please help me.

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