CHUSHENRUHUA
Severe Slippage
compensation
$35(USD)
4day23hour
CHUSHENRUHUASolved after user's confirmation
Hong Kong ChinaIC Markets GlobalReply
Reply
Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the subject of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
CHUSHENRUHUAStart Mediation
Hong Kong ChinaStart Mediation
Slippage caused the EA to issue a closing instruction. It was impossible to close the position at this time, and all positions were closed after a few minutes of loss.
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