2026-01-18 09:20
Indonesia Indonesia
Cancel profit 629.54$
[Mediating Parties]
XM XM
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Settlement Amount]

¥4,298(CNY)

[Time]

40day1hour

2026-02-27 10:33
Indonesia Indonesia
2026-01-28 10:06
Cyprus

Reply

Dear Valued Client, Thank you for choosing XMGlobal as your trusted broker. Regarding your concern, please refer to the email from our head office concerning ⚠️ Detected Violation of Terms and Conditions. Kindly review our company’s Trading Terms & Conditions related to the violation mentioned in the previous email at the following link: Legal Documents – Commitment to Transparency and Compliance. Please note that the review and decision are final and have been made by the head office, and we are unable to provide any further response regarding this matter. Below, we have attached the Trading Terms and Conditions of XM for your reference: https://cloud.xm-cdn.com/static/pdf/System-PDFs/XMGlobal-Client-Agreement-Terms-and-Conditions-of-B… Should you have any questions, please do not hesitate to Contact XM's Support Team. Thank you.

2026-01-19 12:21
Hong Kong China Hong Kong China

Contact Broker

2026-01-19 10:29
Hong Kong China Hong Kong China

Verified

2026-01-18 09:20
Indonesia Indonesia

Start Mediation

Xm canceled my profit without a clear reason, only sending a suspicion email and then deleting the balance

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