Abstract:Established in Malaysia in 1974 and headquartered in Kuala Lumpur, the CIMB Group operates through its one consumer bank, one investment bank, and one Islamic bank. As of June 2019, the CIMB Group had approximately 16,699 employees. CIMB Bank, the Group's commercial bank, has 234 branches in Malaysia, subsidiaries in Thailand, Cambodia, and Vietnam, branches in Singapore, the Philippines, London, Hong Kong, Shanghai, and Laos, and representative offices in Yangon and Mumbai. CIMB Bank provides investors with commercial banking services ranging from consumer goods to SMEs and insurance, investment, and wealth management products and services.
Aspect | Information |
Registered Country | Singapore |
Company Name | CIMB Bank |
Regulation | Regulated by LFSA |
Services | Personal Banking, Business Banking |
Account Types | Savings Accounts, Current AccountsFixed Deposit (Personal Banking)Commercial Current AccountsCorporate Current AccountsFixed Deposit Accounts (Business Banking) |
Customer Support | Business Call Centre (Weekdays), Digital Channels, Email, Branches |
CIMB Bank, based in Singapore, offers a diverse range of financial services, including personal and business banking. Regulated by LFSA, it ensures compliance with financial regulations, providing a secure banking environment. With various account types and accessible customer support via the Business Call Centre, digital channels, email, and branches, CIMB Bank strives to meet the banking needs of its customers efficiently.
CIMB Bank is regulated by the Labuan Financial Services Authority (LFSA) in Malaysia, holding a full license under its authority.
CIMB BANK (L) LIMITED (Labuan Bank), is regulated by the LFSA, holding a Market Making ( MM) license, with license number unleased.
CIBANK BERHAD, LABUAN OFFSHORE BRANCH ( Labuan Bank ), is regulated by the LFSA, holding a Market Making ( MM) license, with license number unleased.
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While CIMB Bank offers a comprehensive suite of banking products and services, including convenient digital banking options and competitive offerings, customers may encounter limitations such as a smaller branch network and potential fees. However, overall, CIMB Bank strives to meet the diverse financial needs of its customers effectively.
CIMB Bank offers a wide range of financial products and services catering to both personal and business needs. Here's a breakdown of the main services provided by CIMB Bank:
Personal Banking:
Digital Services: CIMB provides various digital banking services like CIMB Clicks for online banking, payment and transfers, online applications for convenience, consult-OnTheGo for financial advice, FX margin trading for currency trading, Supplementary Retirement Scheme (SRS) for retirement planning, and Gold Account for gold investment.
Insurance: CIMB offers both general and life insurance products to help customers protect themselves and their assets.
Investments: CIMB provides investment opportunities such as unit trust investments, investment plans, structured deposits, and dual currency investments.
Loans & Financing: CIMB offers personal loans and financing options for individuals looking to fulfill their financial needs, including property loans for those interested in real estate investment.
Cards: CIMB provides credit cards with different features and benefits to suit various lifestyles. They also offer other credit card services such as rewards programs and installment plans.
Accounts: CIMB offers various types of savings and current accounts to meet the diverse needs of its customers. Additionally, it provides fixed deposit accounts for customers looking to invest their savings.
Business Banking:
Trade Finance: CIMB offers trade finance solutions such as import and export trades services, and guarantees to facilitate international trade transactions.
Loans & Financing: CIMB provides various loan and financing options for businesses including commercial and corporate loans and financing, as well as collections and payments services.
Treasury: CIMB offers treasury products and services to assist businesses in managing their liquidity and risk, along with Channels@CIMB for convenient access to these services.
Cash Management: CIMB provides cash management services including commercial and corporate current accounts, as well as fixed deposit accounts to help businesses manage their finances efficiently.
Solutions: CIMB offers solutions tailored for businesses including commercial banking, corporate banking, and services for financial institutions groups.
Overall, CIMB Bank offers a comprehensive suite of banking products and services to cater to the diverse needs of both individuals and businesses, ranging from basic banking accounts to advanced investment and treasury solutions.
CIMB Bank offers customer support through various channels:
Call: Reach the Business Call Centre during weekdays for direct assistance.
Digitally Connect: Fill a form on their website, send a secured message via online banking, or email for business inquiries.
Write or Visit: Send mail to their address or locate branches, ATMs, and Quick Cheque Boxes online.
Provide Feedback: Share thoughts on products and services via forms or email.
Opt-out of Marketing: Choose to stop receiving marketing messages with a simple click.
CIMB Bank aims for easy access and responsive assistance for all customer needs.
In conclusion, CIMB Bank offers a comprehensive range of financial products and services for both personal and business needs. From savings accounts to investment opportunities, and from commercial banking solutions to trade finance, CIMB caters to diverse requirements. With accessible customer support channels and a commitment to responsive assistance, CIMB Bank strives to meet the banking needs of its customers efficiently and effectively.
Q1: How can I open a savings account with CIMB Bank?
A1: You can open a savings account by visiting any CIMB branch or applying online through their website.
Q2: What types of credit cards does CIMB Bank offer?
A2: CIMB Bank offers a variety of credit cards tailored to different lifestyles and needs, including rewards programs and installment plans.
Q3: Can I apply for a personal loan online?
A3: Yes, CIMB Bank provides online applications for personal loans, offering convenience for customers.
Q4: What digital services does CIMB Bank offer?
A4: CIMB Bank offers a range of digital banking services including CIMB Clicks for online banking, payment and transfers, and consult-OnTheGo for financial advice.
Q5: How can I provide feedback to CIMB Bank?
A5: You can provide feedback through various channels such as filling out online forms on their website or emailing them directly.
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