Abstract:Orbex is a forex and CFD broker headquartered in Cyprus, established in 2010. With over a decade of operation, the broker has established a presence in regions such as the UAE, Argentina, and DACH countries (Germany, Austria, Switzerland). While Orbex holds a decent WikiFX Score of

Orbex is a forex and CFD broker headquartered in Cyprus, established in 2010. With over a decade of operation, the broker has established a presence in regions such as the UAE, Argentina, and DACH countries (Germany, Austria, Switzerland). While Orbex holds a decent WikiFX Score of 6.71 and maintains regulation in Europe, recent data highlights significant concerns regarding client complaints and its trading environment, which received a “D” (Poor) rating.
Regulation is the primary factor in determining a broker's safety. Orbex operates under a hybrid regulatory framework, holding licenses from a Tier-1 European authority and an offshore regulator. However, investors should be aware of a revoked license in its history.
| Regulatory Body | Country | License Type | Status | License No. |
|---|---|---|---|---|
| CySEC (Cyprus Securities and Exchange Commission) | Cyprus | Market Making (MM) | Regulated | 124/10 |
| FSA (Seychelles Financial Services Authority) | Seychelles | Offshore Retail | Offshore Regulated | SD110 |
| FCA (Financial Conduct Authority) | United Kingdom | Retail FX | Revoked | 553071 |
Regulatory Analysis:
Despite its regulatory status, Orbex has faced a surge in negative client feedback. In the last three months alone, 29 complaints have been logged. The following cases highlight specific issues reported by traders.
A user from Belgium filed a verified complaint regarding hidden costs. The trader alleged that Orbex deducted a total of 6% from their funds (3% on deposits and 3% on withdrawals) without prior notification or consent. The user also reported high spreads, frequent slippage, and unprofessional customer support.

A trader from Turkey reported a “bonus trap,” claiming Orbex lured investors with a 150% deposit bonus. According to the complaint, the broker revoked the bonus without cause while trades were open, causing the account to hit a stop-out level and liquidating the user's funds.
Another serious allegation came from a Turkish investor who claimed to have lost $40,000. The user stated they were persuaded to open an account with promises of “free signals” and profitable daily transactions. The complaint alleges that while the broker's own accounts appeared profitable, the client was led into significant losses, describing the experience as a scam.
Orbex offers three main account types geared towards different levels of traders. The trading environment relies on the popular MT4 platform and a proprietary mobile app, though the WikiFX system rates the overall trading environment as “Poor” (Grade D) based on VPS testing.
| Feature | STARTER Account | PREMIUM Account | ULTIMATE Account |
|---|---|---|---|
| Minimum Deposit | $100 | $500 | $25,000 |
| Spreads | As low as 1.5 pips | From 0.0 pips | From 0.0 pips |
| Commission | N/A | Applicable | Applicable |
| Max Leverage | 1:500 | 1:500 | 1:500 |
Based on the available data and recent reports, here is a summary of the broker's strengths and weaknesses:
Pros:
Cons:
Orbex presents a conflicting profile. On one hand, it is a long-standing broker (since 2010), holds a valid CySEC license, and maintains a decent WikiFX score of 6.71. On the other hand, the revoked FCA license, a “Poor” rating for trading costs and execution speed, and a high number of serious complaints regarding fees and bonus manipulation are significant warning signs.
While the CySEC regulation offers a layer of safety, the offshore entity likely used by many international clients lacks the same protective measures. Traders should exercise extreme caution, particularly regarding leverage and bonus offers.
Protect Your Capital: Before depositing, always check the latest complaints and regulatory updates. Use the WikiFX App to verify Orbex's real-time status and read the most recent user reviews to ensure your funds remain safe.