Score

8.46 /10
Good

FOREX.com

United States

Above 20 years

Regulated in Australia

Market Making(MM)

MT4 Full License

Global Business

High potential risk

AAA
Great
AAA

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Comparison

Quantity 50

Exposure

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Website

Score

Regulatory Index9.46

Business Index9.13

Risk Management Index0.00

Software Index9.99

License Index9.46

The WikiFX Score of this broker is reduced because of too many complaints!
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Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Regulatory disclosure

StoneX Financial

Broker Information

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Company Name

GAIN Global Markets, Inc.

Company Abbreviation

FOREX.com

Platform registered country and region

United States

Number of employees

Company website

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Company summary

Pyramid scheme complaint

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WikiFX Risk Alerts
Previous Detection : 2024-09-17
  • The number of the complaints received by WikiFX have reached 38 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

FOREX.com · Benchmark
Average transaction speed(ms)
311.7 Great
The highest transaction speed(ms)
188
The highest speed of opening positions(ms)
189 Good
The highest speed of closing position(ms)
188 Good
The lowest speed of opening positions(ms)
1799
The lowest speed of closing position(ms)
1750
Ranking: 1 / 132
Test user 580
Transactions 1,088
Ocuppied margin $1,249,097 USD
Data Source WikiFX Data provide
Updated: 2024-09-13 01:09:00
Pyramid scheme complaint
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    FOREX.com · Company summary

    Let's start here:

    Forex.com is a major player in forex trading, providing various options including currencies, commodities, indices, and cryptocurrencies. Their platforms, like the popular MetaTrader 4 and MetaTrader 5, are available worldwide to meet different trader preferences. Backed by robust regulation and a strong focus on security, Forex.com is a favored choice for professionals looking for an all-encompassing trading experience. Now, let's delve deeper to verify if Forex.com lives up to its reputation.

    Quick Forex.com Review
    Founded 2001
    Registered USA
    Regulated ASIC (Australia), FCA (UK), FSA (Japan), NFA(USA), CIRO (Canada), MAS (Singapore)
    Market Instruments currency pairs, precious metals, energies, indices, bonds, cryptocurrencies and equities
    Max. Leverage 1:30/1:200
    EUR/USD Spread Not mentioned
    Trading Platforms MT4, MT5, Forex.com Advanced trading platform, Web trading platform, mobike trading app
    Minimum Deposit $100
    Customer Service Phone, email, WeChat
    Bonus up to$5,000 for New account opening

    It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

    In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

    What is Forex.com?

    Forex.com is one of the most respected and trusted forex brokers in the foreign exchange trading industry. Founded in 2001, Forex.com is a global company licensed and regulated by several reputable regulatory authorities, including ASIC in Australia, FCA in UK, FSA in Japan, NFA in USA, CIRO in Canada, and MAS in Singapore.

    Pros & Cons

    Pros Cons
    Well-regulated Less user-friendly for novice traders
    Wide variety of investment products An inactivity fee applied after 12 months of no account activity
    Advanced trading tools High stock trading fees
    Low forex fees, no fx commissions
    Multiple trading platforms available
    Decent customer service
    Negtive balance protection

    Is Forex.com Legit?

    Yes, Forex.com operates legally. Forex.com, a globally recognized broker, is part of an international holding company regulated by reputable authorities worldwide, including ASIC (Australia), FCA (UK), FSA (Japan), NFA(USA), CIRO (Canada), and MAS (Singapore).

    Regulated Country Regulated Authority Regulated Entity License Type License Number
    ASIC STONEX FINANCIAL PTY LTD Market Making(MM) 345646
    FCA Gain Capital UK Limited Market Making(MM) 113942
    FSA GAIN Capital Japan Co., Ltd Retail Forex License 関東財務局長(金商)第291号
    NFA GAIN CAPITAL GROUP LLC Market Making(MM) 0339826
    CIRO GAIN Capital - FOREX.com Canada Ltd. Market Making(MM) Unreleased
    MAS STONEX FINANCIAL PTE. LTD. Retail Forex License Unreleased

    Forex.com's Australian entity, STONEX FINANCIAL PTY LTD, regulated by the ASIC in Asutralia under regulatory number 345646, holding a license for Market Making(MM).

    Regulated by ASIC

    Forex.com's UK entity, Gain Capital UK Limited, regulated by tier-one regulatory FCA under regulatory number 113942, holding a license for Market Making(MM).

    Regulated by FCA

    The entity based in Japan, GAIN Capital Japan Co., Ltd, regulated by FSA under regulatory number 関東財務局長(金商)第291号, holding a license for Retail Forex License.

    Regulated by FSA

    GAIN CAPITAL GROUP LLC, the US entity, regulated by the NFA under regulatory number0339826, holding a license for Market Making(MM).

    Regulated by NFA

    Candian entity, GAIN Capital - FOREX.com Canada Ltd., is regulated by the IIROC, holding a license for Market Making (MM), with license unreleased.

    Regulated by CIRO

    STONEX FINANCIAL PTE. LTD., the entity in Singapore, regulated by the MAS in Singapore, holding a license for retail forex.

    Regulated by MAS

    Additionally, Forex.com offers negative balance protection on all of its trading accounts. This means that clients cannot lose more money than they have in their account, providing an additional layer of security and peace of mind in trading. In the event that an extreme market situation occurs and a position moves against the client, Forex.com will automatically close the position before the account balance falls below zero. This protection helps limit risk for clients and is an important feature to consider when choosing a forex broker.

    Market Instruments

    Forex.com offers a wide variety of trading instruments, including currency pairs, precious metals, indices, futures and options, stocks. Traders have a wide range of options to choose from and can find opportunities in a variety of markets.

    Market Instruments

    Minimum Deposit

    The minimum deposit amount required to register a Forex.com Standard live trading account is $100, which is quite friendly to most investors.

    Here is the table showing the comparison of Forex.com minimum deposit with other brokers:

    Broker Minimum Deposit
    label
    $100
    label
    $10
    label
    $5
    label
    $200

    Accounts

    Forex.com offers its clients two types of trading accounts: the standard account and the MT5 account. The standard account is ideal for traders looking for a wide range of advanced charting tools with more than 80 technical indicators and a wide selection of markets to trade with competitive spreads starting from 0.8 pips on the EUR/USD currency pair. In addition, this account does not charge commissions on over 300 markets.

    On the other hand, the MT5 account is ideal for traders looking for up-to-date tools and analysis, multi-asset class trading, expert advisors and custom indicators. Both accounts offer access to Forex.com's award-winning, technologically advanced and easy-to-use trading platform. In addition, clients can switch between the two accounts at any time to suit their trading needs.

    Account Types

    Forex.com also provides beginners with demo accounts, allowing them to practice in a real trading setting without any financial risks. Demo accounts come with $50,000 in virtual funds and are active for 30 days from the time of registration. Please be aware that once this period ends, you won't be able to access the demo account with the same login details. Notably, each email address can only be used to open one demo account for each type, whether it's on FOREX.com platforms or MetaTrader.

    With Forex.com demo accounts, you can enjoy the following features:

    • $50,000 virtual funds

    • Demo accounts active for 30 days

    • Access to 80+ tradable FX pairs, plus gold and silver

    • Using customizable charts

    Here is the simple demo account sign-up process for you to follow:

    Step 1: click the “Free Demo Account” button on the “Account” Navigation section.

    Click the Free Demo Account button

    Step 2: Fill in your full name, email and phone number in the form, and then click ” I'm not a robot for verification.

    fill in required info

    Step 3: After a simple registration, you can use the demo account and start trading.

    Spreads & Commissions

    Forex.com offers competitive spreads and low commissions on a wide range of trading instruments. Spreads for the EUR/USD currency pair start from as low as 0.018 pips, which is very low compared to other brokers. In addition, spreads for the Germany 40 and UK 100 indices start from 1 pip, and commissions for trading stocks start from 0.1%. Traders can also trade spot oil with spreads starting from 0 pips, which can be very attractive for those interested in commodity trading. In addition, the average trade execution speed on Forex.com is 0.04 seconds, which means that traders can expect fast execution of their trades. Finally, spreads for gold start as low as 0.15 cents, which can be very attractive for traders looking to trade the precious metals markets.

    Spreads & Commissions

    Trading Platforms

    FOREX.com offers a variety of trading platforms designed to cater to the diverse needs of its traders, from beginners to experienced market participants.

    MetaTrader 4 (MT4): Widely recognized as the industry standard for forex trading, MT4 is favored for its advanced charting capabilities, automated trading features through Expert Advisors (EAs), and extensive back-testing environment. FOREX.com enhances MT4 with additional tools and research to optimize trading.

    MetaTrader 5 (MT5): As the successor to MT4, MT5 offers all the admired features of MT4 but with additional capabilities such as more timeframes, more technical indicators, advanced charting tools, and supports trading in stocks, commodities, and futures markets along with forex.

    FOREX.com Advanced Trading Platform: This is FOREX.coms own proprietary platform built for advanced traders. It features sophisticated charting tools, integrated fund management options, and robust analysis tools. The platform is known for its superior execution speeds and comprehensive price analysis.

    Web Trading Platform: Accessible directly from a web browser without the need to download or install any software, this platform is built on HTML5 and offers a rich set of features including powerful charts, a suite of trading tools, and integrated trading strategies.

    Mobile Trading Apps: FOREX.com provides mobile applications compatible with Android and iOS devices, allowing traders to manage their accounts on the go. These apps offer full trading capabilities, complex order types, and interactive charts.

    Deposit & Withdrawal

    Forex.com offers several payment methods for depositing and withdrawing funds, such as credit card (Visa, Mastercard, Maestro), wire transfer, Skrill and Neteller. Deposits are processed within 24 hours, which means traders can start trading quickly. Withdrawals are also fast, usually taking 1-2 business days to process. It is important to note that Forex.com does not charge any additional fees for deposits or withdrawals, but payment service providers may impose their own fees.

    Deposit & Withdrawal

    Education

    Forex.com offers a wide variety of tools and resources to help traders make informed decisions, including technical analysis, economic calendars, real-time news, free webinars and seminars, and a free demo account to practice and improve trading skills.

    Conclusion

    In summary, Forex.com is a well-regulated and respected broker with a wide variety of trading instruments and easy-to-use trading platforms. With its solid reputation in the industry and its focus on security and protection of client funds, Forex.com is an attractive option for traders looking for a reliable and secure broker.

    Frequently Asked Questions (FAQs)

    Does Forex.com offer a demo account for practice?

    Yes.

    What is the minimum deposit to open an account at Forex.com?

    100 dollars.

    Does Forex.com charge commissions for trades?

    Forex.com charges commissions for some trades, such as stock trading. However, it does not charge commissions in most markets. Instead, Forex.com earns profits through the spread between the bid and ask prices of assets.

    Does Forex.com have any kind of training or education program for traders?

    Yes, Forex.com offers a wide variety of educational resources for traders of all levels, including live webinars, seminars, trading guides, articles and educational videos.

    What payment methods does Forex.com accept?

    Forex.com accepts various payment methods, including credit and debit cards, bank transfers, as well as electronic payment systems such as Skrill and Neteller.

    News

    NewsWhat are the safe regulated brokers for U.S. traders?

    The United States is home to some of the largest and most liquid financial markets globally, with the forex market playing a significant role. The U.S. dollar is involved in 88% of all forex transactions worldwide, and the U.S. forex market is one of the most active, accounting for around 19% of daily forex transactions. For traders looking to enter this dynamic market, choosing a safe and regulated forex broker is crucial.

    WikiFX
    2024-09-09 17:10
    What are the safe regulated brokers for U.S. traders?

    NewsFOREX.com Japan Confirms Connection Issues for Traders

    FOREX.com Japan, the Japanese retail FX subsidiary of StoneX Group, has confirmed that some of its clients are experiencing issues connecting to their trading accounts. The broker has acknowledged the problem and is actively investigating the cause.

    WikiFX
    2024-07-19 18:01
    FOREX.com Japan Confirms Connection Issues for Traders

    NewsCelebrate Lunar New Year with these Amazing offers

    The Chinese New Year is around the corner. Brokers are offering attractive offers to customers and adding joy to their new year. If you are looking for some fantastic offers, you have come to the right place. Check out the offers below.

    WikiFX
    2024-02-05 19:53
    Celebrate Lunar New Year with these Amazing offers

    ExposureWikiFX September Exposure: Brokers With Reported Complaints

    September's WikiFX report exposes questionable activities of online forex brokers, highlighting the importance of thorough research before investing. Learn about brokers receiving negative feedback and tips to ensure a safe trading experience. Stay informed and protect your investments.

    WikiFX
    2023-10-16 12:23
    WikiFX September Exposure: Brokers With Reported Complaints

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    Cash Ng
    more than one year
    本人8月17日首次嘗試入金100usd 然後測試出金100usd 由於透過visa卡 平台說visa卡出入金規則 24小時內相反操作出入金 會延遲15日才會到帳 不過已經過左15日 完全不見資金去向
    本人8月17日首次嘗試入金100usd 然後測試出金100usd 由於透過visa卡 平台說visa卡出入金規則 24小時內相反操作出入金 會延遲15日才會到帳 不過已經過左15日 完全不見資金去向
    Translate to English
    2024-09-03 23:36
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    luca520
    0-3months
    7月19日物品遭遇嘉盛平台账户访问的技术故障,通过多渠道(经纪人、官方微信、客户服务)多次联系寻求解决方案,但均未得到及时回应。22日,收到嘉盛的官方电子邮件,我的经纪人在同一天联系我,告知我系统服务已恢复,我可以继续进行操作。针对未及时平仓订单,我完全符合嘉盛公开的条件,经纪人指示我按照指导发送电子邮件请求赔偿并平仓4个货币对17个订单,我当天就详细完成了这些操作,并附上了订单号。23日,我积极与经纪人跟进,并告知他我的一些订单在等待处理期已被强制平仓。经纪人向我保证,赔偿将以补偿返利的形式记入我的账户,同日客服也告诉我不要对要求关闭的订单进行操作,过程告知强制平仓的订单将会被受理,按照指导我未对任何在系统故障恢复前已经产生的订单进行任何操作。次日,经纪人让我提供被强制平仓订单的信息,以便加快赔偿流程,我提供了强制平仓的明细,经统计该部分被强平订单亏损94279美金。25日,经纪人通知我,由于已经操作关闭的部分订单不符合19日邮件规定,我通过电话确认,确认从这些被错误关闭的订单的收益可以从任何后续赔偿资金扣除,并将其归还给嘉盛,同时催促尽快处理。但在7月29日,经纪人告知我,嘉盛总部的赔偿渠道受阻,他们无法继续处理我的问题,让我与客服联系。在8月5日前,我每天积极跟进此事的进展,电话沟通客服,客服表示会反馈经纪人,经纪人不理我,我希望能迅速解决这一系列问题,将补偿金返还到我的账户,补偿金没有得到解决,且当日嘉盛的资金存入系统出现故障,导致我无法及时进行存款,进而引发了我的账户交易头寸被强制平仓,导致我账户再次被强制平仓81494.78美金。 8月7日,嘉盛客服发来邮件声称:尽管交易服务中断为全球性外部事件导致,我们无法控制,但是我们致力于尽最大可能解决该事件带来的影响和后果,并已在第一时间处理过您的订单平仓事宜。对于后续的二次申诉,很抱歉我们目前无法进行补偿受理。完全与嘉盛公开的信息相悖,嘉盛公开承诺将7月19日订单按照合适的价格关闭,但却没有执行,是欺诈用户的行为。 然而,赔偿处理过程中问题频出:赔偿承诺未兑现、系统再次故障、客服推诿责任。本人已积极跟进并多次尝试通过正规渠道解决问题,但嘉盛的消极处理态度及不公正赔偿方案严重侵害了我的合法权益,造成重大经济损失。因此,我在此公开声明,要求嘉盛集团正视问题,立即采取有效措施:对因系统故障导致的所有损失进行全额赔偿。
    7月19日物品遭遇嘉盛平台账户访问的技术故障,通过多渠道(经纪人、官方微信、客户服务)多次联系寻求解决方案,但均未得到及时回应。22日,收到嘉盛的官方电子邮件,我的经纪人在同一天联系我,告知我系统服务已恢复,我可以继续进行操作。针对未及时平仓订单,我完全符合嘉盛公开的条件,经纪人指示我按照指导发送电子邮件请求赔偿并平仓4个货币对17个订单,我当天就详细完成了这些操作,并附上了订单号。23日,我积极与经纪人跟进,并告知他我的一些订单在等待处理期已被强制平仓。经纪人向我保证,赔偿将以补偿返利的形式记入我的账户,同日客服也告诉我不要对要求关闭的订单进行操作,过程告知强制平仓的订单将会被受理,按照指导我未对任何在系统故障恢复前已经产生的订单进行任何操作。次日,经纪人让我提供被强制平仓订单的信息,以便加快赔偿流程,我提供了强制平仓的明细,经统计该部分被强平订单亏损94279美金。25日,经纪人通知我,由于已经操作关闭的部分订单不符合19日邮件规定,我通过电话确认,确认从这些被错误关闭的订单的收益可以从任何后续赔偿资金扣除,并将其归还给嘉盛,同时催促尽快处理。但在7月29日,经纪人告知我,嘉盛总部的赔偿渠道受阻,他们无法继续处理我的问题,让我与客服联系。在8月5日前,我每天积极跟进此事的进展,电话沟通客服,客服表示会反馈经纪人,经纪人不理我,我希望能迅速解决这一系列问题,将补偿金返还到我的账户,补偿金没有得到解决,且当日嘉盛的资金存入系统出现故障,导致我无法及时进行存款,进而引发了我的账户交易头寸被强制平仓,导致我账户再次被强制平仓81494.78美金。 8月7日,嘉盛客服发来邮件声称:尽管交易服务中断为全球性外部事件导致,我们无法控制,但是我们致力于尽最大可能解决该事件带来的影响和后果,并已在第一时间处理过您的订单平仓事宜。对于后续的二次申诉,很抱歉我们目前无法进行补偿受理。完全与嘉盛公开的信息相悖,嘉盛公开承诺将7月19日订单按照合适的价格关闭,但却没有执行,是欺诈用户的行为。 然而,赔偿处理过程中问题频出:赔偿承诺未兑现、系统再次故障、客服推诿责任。本人已积极跟进并多次尝试通过正规渠道解决问题,但嘉盛的消极处理态度及不公正赔偿方案严重侵害了我的合法权益,造成重大经济损失。因此,我在此公开声明,要求嘉盛集团正视问题,立即采取有效措施:对因系统故障导致的所有损失进行全额赔偿。
    Translate to English
    2024-08-07 17:58
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