CPT MarketsReply

2020-03-31 16:15

Belize

Reply

Regarding the problem of liquidation caused by changes in index leverage, we have issued an announcement in advance [Notice of Adjustment of Index Leverage Plan]. The details of the announcement are as follows: Dear customers, as the trading risk of index products is significantly higher than usual during the daily opening and closing phases, CPT Markets will make the following adjustments to all index varieties for consideration of customer trading risk control and management: About 1 hour before the market closes to 1 hour after the market opens, all index products, including but not limited to, U30USD, NASUSD, SPXUSD, 100GBP, D30EUR, F40EUR, E50EUR, CHN50USD, 225JPY, H33HKD, leverage is reduced to 30 times, The rest of the time is kept 100 times. This adjustment will take effect on October 7, 2019. At this time, customers are requested to pay attention to controlling account positions and keeping sufficient free margin at this stage to avoid the situation where the account is forced to close due to adjustments.

ynStart Mediation

2020-03-31 11:57

Hong Kong

Start Mediation

After depositing fund, clients accounts became liquidated due to changeable leverage and risk ratio.