JIANCHANDEGANGWAN
2020-04-20 19:07
China
At 12:10 on April 20th, the platform slipped 17 to 18 pips maliciously, causing clients’ $6000 to $7000 losses.
[Object] 
ATFX
[Issue]
Severe Slippage
[Requirement]
other
[Amount]
$6,817(USD)
[Time]
152day22hour
JIANCHANDEGANGWANResolved
2020-09-20 17:17 
Hong Kong
Hong KongATFXReply
2020-08-21 17:13
United Kingdom
Reply
We have contacted the customer. It was caused by misunderstanding.
WikiFX Overseas Customer ServiceContact Broker
2020-04-21 11:49 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2020-04-21 10:07 Hong Kong
Hong KongVerified
JIANCHANDEGANGWANStart Mediation
2020-04-20 19:07 Hong Kong
Hong KongStart Mediation
At 12:10 on April 20th, the platform closed clients’ 3 orders for 14.34 lots by slipping 17 to 18 pips maliciously, causing clients’ $6000 to $7000 losses.
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
