WANGSupplemental Materials

2020-05-09 08:35

Hong Kong

Supplemental Materials

The typical words are spoken out for shirking responsibilities. Is it funny? Why should the trader bear the losses caused by liquidity quotation provider? Does the trader have illegal transactions?

AUS GLOBALReply

2020-04-28 12:13

Australia

Reply

We are sorry to inform you that at the platform time (GMT + 0) April 20, 2020 18:08-18:30, one of our liquidity quotation provider, XTIUSD, saw abnormal conditions and there was a false price on the K line, resulting in delivery orders and some closed orders not executed at the real market price. Our company will make corresponding adjustments to the XTIUSD delivery orders and closed orders of the trading product according to the market best price of 0.078 during the period. And now our company has adjusted your trading account 6720629. the abnormal profit amount of the account caused by the abnormal quote of the provider was deducted. Please log in to the trading platform to view. We are very sorry for the inconvenience this incident has caused to you. We will continue to improve ourselves to provide you with a better-quality user experience!

WANGSupplemental Materials

2020-04-28 12:08

Hong Kong

Supplemental Materials

Zebrafx has cleaned all my complaints. AUSFOREX is very powerful. The exposure of problems can be eliminated by spending money. How much did AUSFOREX give to FX007 as bribes?

WANGSupplemental Materials

2020-04-24 17:22

Hong Kong

Supplemental Materials

There is no response. What is the significance of the exposure part? What is the significance of WikiFX? What's the point? It is the second day for exposure.

WANGSupplemental Materials

2020-04-23 20:52

Hong Kong

Supplemental Materials

Nothing is effective. It is the first day for exposure.

WANGStart Mediation

2020-04-23 10:06

Hong Kong

Start Mediation

The settlement time on AUSFOREX is 2:00, April 21st. I made some profits and closed position at about 2:24 to 2:25, while AUSFOREX withheld $21617.2 from my account. The customer service and manager kept shirking. They explained that the wrong quotation led to the abnormal trading, i.e., our profit didn’t account. Even though it was the quotation provider’s fault, why should we bear the losses? Will you compensate us if our accounts become liquidated? It only wants to hoard clients’ fund.