2020-06-24 22:52
China
I couldn’t pend orders times.
[Object]
ATFX ATFX
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$100(USD)

[Time]

47day21hour

2020-08-11 20:23
Hong Kong Hong Kong
2020-07-02 16:58
United Kingdom

Reply

It is because the customer has doubts about the failure of the pending order. After checking, we learned that the customer has misunderstood the asked prices and bid prices at the time of the closing. The platform was under normal execution. We have also actively communicated with the customer to solve the issue. The customer has no further query results for us. Thanks again for your feedback. Thank you.

2020-06-28 13:07
Hong Kong Hong Kong

Contact Broker

2020-06-28 10:11
Hong Kong Hong Kong

Verified

2020-06-24 22:52
Hong Kong Hong Kong

Start Mediation

I couldn’t pend orders on crude oil. It was still unavailable several hours later.

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