2021-12-17 16:14
China
DBG platform malicious slippage
[Object]
DBG Markets DBG Markets
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$141(USD)

[Time]

39day22hour

2022-01-26 14:44
Hong Kong Hong Kong
2021-12-27 14:28
United Kingdom

Reply

After checking, the related staff has dealt with the issue by consultation.

2021-12-17 18:52
Hong Kong Hong Kong

Contact Broker

2021-12-17 16:59
Hong Kong Hong Kong

Verified

2021-12-17 16:14
Hong Kong Hong Kong

Start Mediation

DBG platform malicious slippage severely. On December 15, 2021, I entered 0.2 US crude oil at point of 69.351, but after entering the position, the point was actually at 70.405. It is ridiculous. It has never been taht point from the morning in Asian market and US market. The slippage was more than 1,000 pips, even the customer service said that this slippage is a normal slippage. I have accounts on several platforms, and these platforms are operating at the same time on the same day. Other platforms do not have this kind of slippage condition at all? Moreover, the liquidity is insufficient that day, so the major platforms should be the same. I just want to ask, is you a fraud platform? Do you specifically hack customers' money?

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