Doo PrimeReply

2022-09-30 08:30

Singapore

Reply

The platform has received your feedback and we will ask the related department to deal with the problem as soon as possible.

FX1352772572Start Mediation

2022-07-19 09:55

Hong Kong

Start Mediation

I submitted a deposit of USD 3,000 at 9.53 am Beijing time on June 21, 2022. Because it did not arrive in time, I had a liquidation of 1 lot of crude oil at 4.59 points, 2 lots of crude oil at 5.01 points, and 1 lot of crude oil at 5.03 points. , the above screenshot is proof, according to the time, the deposit was submitted at about 4.53 minutes of the disk time, because the previous funds were all in time, so I completed the transfer very quickly, but the result was delayed. It is at 6.10. If I can get the account in time as before, I may only liquidate 3 lots. When the market falls to 109, I will choose to liquidate a few lots of crude oil, which will not cause the liquidation problem after 11.30. The liquidation was at the 1.2.3 position, because I don’t know much about it. At that time, there were 9 crude oil contracts, and the platform only restored 4 contracts, and the remaining 5 contracts were not recovered. I lost 150,000 and was cheated, so far I can't contact the dealer.