2022-07-27 13:16
China
Cannot withdraw 88000
[Object]
IC Markets Global IC Markets Global
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$13,100(USD)

[Time]

14day21hour

2022-08-11 11:14
Hong Kong Hong Kong
2022-07-30 15:14
Hong Kong Hong Kong

Supplemental Materials

Today I received an email that the problem will be coped with in a default way. However, to date I still have not received the money of my two withdrawal application. And you did not present any solutions. So what on earth do you want? Such a big platform, are you going to abscond with my money? I have to call the police in the case.

2022-07-28 17:19
Hong Kong Hong Kong

Supplemental Materials

I feel like that is there anything serious to happen for such a big platform is unable to reach out to the payment provider?

2022-07-27 18:34
Australia

Reply

Dear customer, the withdrawal is under process well, please wait patiently.

2022-07-27 13:20
Hong Kong Hong Kong

Supplemental Materials

I opened an account with the help of their IB, who also said that the money had been transferred to the payment provider, who does not transfer the money to me now. I do not receive the fund, which is the platform's responsibility. I only contact the platform instead of the payment provider. This is the problem of the platform during the communication with the payment provider, which has nothing to do with the customers like us.

2022-07-27 15:20
Hong Kong Hong Kong

Contact Broker

2022-07-27 13:46
Hong Kong Hong Kong

Verified

2022-07-27 13:16
Hong Kong Hong Kong

Start Mediation

I made a withdrawal on the 17th. Their system maintenance and upgrade is between the 8th and the 15th, and the account arrival time has exceed five working days as they promised

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