jon5027
2022-10-16 16:19
Philippines
account 4924455 slippage refund
[Object]
Exness
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$35(USD)
[Time]
3day18hour

jon5027Solved after user's confirmation
2022-10-20 10:55
Philippines
ExnessReply
2022-10-19 09:47
Seychelles
Reply
Dear user, thank you for choosing exness, we are deeply sorry for your complaint, please reach out to our customer service, and we will follow up the case. Thank you for supporting Exness. Have a good time!

WikiFX Overseas Customer ServiceContact Broker
2022-10-17 15:12
Hong Kong
Contact Broker

WikiFX Mediation CenterVerified
2022-10-17 14:11
Hong Kong
Verified
jon5027Start Mediation
2022-10-16 16:19
Philippines
Start Mediation
Severe slippage issue: For orders 65854771 & 66041476 occurred last sept 30 for usdjpy. Total loss was 35.22 usd. Hoping for refund.

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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations