2022-11-29 02:48
China
Rubbish platform, contact customer service, but they will not deal with it
[Object]
Eightcap Eightcap
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$11,000(USD)

[Time]

32day8hour

2022-12-31 10:57
Hong Kong Hong Kong
2022-12-01 10:45
Australia

Reply

We have communicated with the customer about the problem.

2022-11-29 13:22
Hong Kong Hong Kong

Contact Broker

2022-11-29 11:45
Hong Kong Hong Kong

Verified

2022-11-29 02:48
Hong Kong Hong Kong

Start Mediation

The stop loss position is at 41.00, the lowest position in the image is 41.01, and the actual stop loss position is 40.97. A dozen lots of orders are directly lost and then go up, no one handles it, it’s really rubbish

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations