FX3689531922
2022-12-04 11:39
China
Slippage causes a huge loss
[Object]
IC Markets Global
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$110(USD)
[Time]
52day22hour
FX3689531922Resolved
2023-01-26 09:47
Hong Kong
IC Markets GlobalReply
2022-12-27 09:42
Australia
Reply
Please reach out to the platform customer service to create a ticket, and the specialist will deal with it.
WikiFX Overseas Customer ServiceContact Broker
2022-12-05 11:06
Hong Kong
Contact Broker
WikiFX Mediation CenterVerified
2022-12-05 08:42
Hong Kong
Verified
FX3689531922Start Mediation
2022-12-04 11:39
Hong Kong
Start Mediation
For the two EURSGD orders in the picture below, the difference between the actual transaction price and my stop loss price is huge, 300 points more, the slippage is serious, and depending on the trend, no other brokers have such an IC, so I put the comparison trend in the picture below, ic was suspected of intentionally sweeping the stop loss point and demanded compensation.
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