2022-12-04 11:39
China
Slippage causes a huge loss
[Object]
IC Markets Global IC Markets Global
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$110(USD)

[Time]

52day22hour

2023-01-26 09:47
Hong Kong Hong Kong
2022-12-27 09:42
Australia

Reply

Please reach out to the platform customer service to create a ticket, and the specialist will deal with it.

2022-12-05 11:06
Hong Kong Hong Kong

Contact Broker

2022-12-05 08:42
Hong Kong Hong Kong

Verified

2022-12-04 11:39
Hong Kong Hong Kong

Start Mediation

For the two EURSGD orders in the picture below, the difference between the actual transaction price and my stop loss price is huge, 300 points more, the slippage is serious, and depending on the trend, no other brokers have such an IC, so I put the comparison trend in the picture below, ic was suspected of intentionally sweeping the stop loss point and demanded compensation.

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