2023-01-09 16:55
China
The Eightcap platform limits the withdrawal amount and cannot withdraw funds
[Object]
Eightcap Eightcap
[Issue]

Others

[Requirement]

Withdrawal

[Amount]

$0(USD)

[Time]

33day15hour

2023-02-12 08:48
Hong Kong Hong Kong
2023-01-13 08:43
Australia

Reply

At present, at least $160 dollars is required for single withdrawal by UnionPay. And the withdrawal allowance by UnionPay is regarded as one of the uncontrollable factors. The customer service has already provided several resolutions that you can select freely.

2023-01-12 08:55
Australia

Reply

Dear customer, we are following up the withdrawal case. Please reach out to the official online customer service by email, global@eightcap.com, if you have any questions. Have a good time.

2023-01-10 11:32
Hong Kong Hong Kong

Contact Broker

2023-01-10 08:56
Hong Kong Hong Kong

Verified

2023-01-09 16:55
Hong Kong Hong Kong

Start Mediation

Due to the loss, the remaining money is restricted and cannot be withdrawn due to insufficient amount! What's the point of losing money and not being able to withdraw money? The customer service means that you can first deposit and reach the limit to cancel the withdrawal! Isn't this obviously superfluous? Why do you do this? If I don’t have money to replenish, I can’t withdraw money. Isn’t this a routine? Do you dare to deposit money into your account if you can't withdraw money originally? shock! So surprised! Decided to expose! Do you still dare to drill into Yihui? Do you still dare to play on a platform with routines? Hope there is a possibility to solve the problem!

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