IC Markets GlobalReply

2023-04-06 16:51

Australia

Reply

Platform never interferes with user's trading. Thank you.

FX3705258079Supplemental Materials

2023-02-19 12:00

Hong Kong

Supplemental Materials

The first image depicts the time of opening and closing a position in the order with losses, (at the same second), while another one shows a 1-min chart, where the arrow on the left marks the point of position opening, while that on the right signals the buying price. please have a check that liquidation point has never occurred. The problem like this happened 7-8 times. There have 3 liquidations in account with profits, while no liquidation in account without profits, and the later works well in position opening. So the platform system must have changed the spreads of my account with profits, resulting in a liquidation at the time of opening a position.

FX3705258079Start Mediation

2023-02-19 11:50

Hong Kong

Start Mediation

2000 U.S. dollars to open 1000 U.S. dollars, the market did not fluctuate, instantly forced to close the position, less than a second, often open like this. After making a few profits couple times, I guess the platform in the background to my account to adjust the spread, in the market did not appear in the position, gave an inexplicable reason to force you to close the position, really no justice!