XMReply

2023-03-21 09:03

United Kingdom

Reply

Dear customer, your support to XM is greatly appreciated. With respect to your complaint about XM MT4/MT5 account 6147103, we have reported it to the relevant department for further investigation, and the following replies are made: first, XM is an A-Book broker, so that orders are executed at market prices. And the quotes keep changing according to market, which can't be controlled by people. In addition, every platform has cooperated with different price provider, so different platforms have different prices but with the same trend of changing. Therefore, platforms provide different execution prices. If you have any questions about your order, please reach out to the online customer service and present the order number. Finally, your support and understanding is greatly appreciated. Any questions, please feel free to visit XM official website https://www.xmfxglobalmarket.com/cn/, and click the Online Customer Service in the upper right corner of the page. We provide 24 hours online customer service support from Monday to Friday, and are pleased to serve you. Thank you for supporting and understanding XM. Have a good time.

FX1508958737Start Mediation

2023-03-15 23:51

Hong Kong

Start Mediation

The one-minute k-line after the early morning of March 15th, Beijing time is completely different from other platforms, and it reverses when opening a position. I made dozens of orders back and forth, and none of them made a penny of profit. Today's review found that the 1-minute K-line is completely different from other platforms