2023-05-01 22:08
Singapore Singapore
Serious slippage resulting in my loss
[Object]
XM XM
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$8(USD)

[Time]

34day10hour

2023-06-05 09:07
Singapore Singapore
2023-05-06 08:39
United Kingdom

Reply

Dear customer, please reach out to platform customer service.

2023-05-05 10:35
Hong Kong Hong Kong

Contact Broker

2023-05-05 08:51
Hong Kong Hong Kong

Verified

2023-05-01 22:08
Singapore Singapore

Start Mediation

I set stop loss at 1.10100, but it has not closed my order at 1.10042 and resulting my loss. I need an explaination

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