2023-11-29 13:28
China
Severe slippage
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$200(USD)

[Time]

39day0hour

2024-01-07 14:15
Hong Kong Hong Kong
2023-12-08 14:00
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2023-11-29 17:39
Hong Kong Hong Kong

Contact Broker

2023-11-29 14:55
Hong Kong Hong Kong

Verified

2023-11-29 13:28
Hong Kong Hong Kong

Start Mediation

I looked at several major platforms but couldn't reach the point. EX slipped by 7 pips. I called customer service, but they kept delaying and refused to deal with it. Long and short orders are suffered.

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