The platform deducts the profit without reason-IC Markets Global-Rights Protection Center-WikiFX

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XIAOSHIER

2023-11-29 13:31

China

The platform deducts the profit without reason

[Object]

IC Markets Global

[Issue]

Others

[Requirement]

compensation

[Amount]

$6,012(USD)

[Time]

23day10hour

XIAOSHIERSolved after user's confirmation

2023-12-23 00:15

Hong Kong

IC Markets GlobalReply

2023-12-08 14:00

Australia

Dear customer, please send the information including trading account, order number, and brief description of your problem us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

XIAOSHIERSupplemental Materials

2023-11-29 13:35

Hong Kong

Supplemental Materials

Trading accounts 20036620 and 20036435

WikiFX Overseas Customer ServiceContact Broker

2023-11-29 16:20

Hong Kong

Contact Broker

WikiFX Mediation CenterVerified

2023-11-29 14:56

Hong Kong

Verified

XIAOSHIERStart Mediation

2023-11-29 13:31

Hong Kong

Start Mediation

Without using any illegal cheating software, the platform deducted US$6,012.28 from the account’s profit without any reason, without any email explanation, and without any reply to the accountability email. Is this what big international platform do?

Statement：

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Regulated

IC Markets Global

Company name：Raw Trading Ltd

Score

9.10

15-20 yearsRegulated in AustraliaRegulated in CyprusMarket Making(MM)

Score

9.10

No bonus

United States 2023-12-16 12:15

I need your help

Nicaragua 2024-01-07 10:45