In the early morning of December 26, the CHF market on the platform was abnormal, leading to a liquidation.-Exness-Rights Protection Center-WikiFX

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ZIWOTAOZUI

2024-01-18 14:14

China

In the early morning of December 26, the CHF market on the platform was abnormal, leading to a liquidation.

[Object]

Exness

[Issue]

Others

[Requirement]

compensation

[Amount]

$10,000(USD)

[Time]

61day0hour

ZIWOTAOZUIResolved

2024-03-19 14:45

Hong Kong

ExnessReply

2024-02-18 14:36

Cyprus

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

WikiFX Overseas Customer ServiceContact Broker

2024-01-19 11:23

Hong Kong

Contact Broker

WikiFX Mediation CenterVerified

2024-01-19 09:41

Hong Kong

Verified

ZIWOTAOZUIStart Mediation

2024-01-18 14:14

Hong Kong

Start Mediation

Compared with other platforms, they don't have such a market situation. EX has special market that lead my position to liquidation. It has been more than 20 days and no compensation has been paid to me.

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
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Regulated

Exness

Company name：Exness Europe Limited

Score

8.30

10-15 yearsRegulated in CyprusRegulated in United KingdomRegulated in South Africa

Score

8.30

The platform waives overnight interest and waits until Wednesday to charge it intentionally.

China 2024-03-15 15:57

serious slippage buy stop loss 495% more

Hong Kong 2024-03-21 12:15