XMReply

2024-04-02 11:12

United Kingdom

Reply

Regarding your complaint about account number 29106222, we conducted a verification and investigation promptly. After multiple careful verifications and communications, we regret to inform you that we are unable to change the relevant decision regarding your account issue. We still need you to refer to the content of the important notification email sent on March 20, 2024. At the same time, please note that your withdrawal request has been approved. If you have any questions about this withdrawal, you can contact our web customer service at any time, and we would be happy to assist you. Finally, thank you again for your understanding and support of XM! Sincerely appreciated.

ZE7745Start Mediation

2024-03-20 22:28

Hong Kong

Start Mediation

Real name exposed! My name: Huang Lu, MT4 account 29106222, exposed black platform XM, profits will be directly deducted. Let customers take responsibility for loss! Situation: I simply conducted normal transactions on this platform and made a profit of US$3,750, which was directly deducted and not refunded! The reason given is: the account is involved in "arbitrage activities" violations! Isn't it possible that profits will not be given even if you make money! The essence of forex margin is to use high leverage to make big gains with small amounts! Isn't this an excuse for nonsense?