Slippage caused the EA to issue a closing instruction. It was impossible to close the position at this time, and all positions were closed after a few minutes of loss.-IC Markets Global-Rights Protection Center-WikiFX

Safeguarding Rights Detail -

CHUSHENRUHUA

2024-06-14 16:01

China

Slippage caused the EA to issue a closing instruction. It was impossible to close the position at this time, and all positions were closed after a few minutes of loss.

[Object]

IC Markets Global

[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$35(USD)

[Time]

4day23hour

CHUSHENRUHUASolved after user's confirmation

2024-06-19 16:02

Hong Kong

IC Markets GlobalReply

2024-06-19 13:51

Australia

Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the subject of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

WikiFX Overseas Customer ServiceContact Broker

2024-06-17 16:15

Hong Kong

Contact Broker

WikiFX Mediation CenterVerified

2024-06-17 14:32

Hong Kong

Verified

CHUSHENRUHUAStart Mediation

2024-06-14 16:01

Hong Kong

Start Mediation

Slippage caused the EA to issue a closing instruction. It was impossible to close the position at this time, and all positions were closed after a few minutes of loss.

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Regulated

IC Markets Global

Company name：Raw Trading Ltd

Score

9.10

15-20 yearsRegulated in AustraliaRegulated in CyprusMarket Making(MM)

Score

9.10

Funds were deducted from my account without any reason.

China 2024-06-14 17:25

IC platform account forced liquidation upon opening

China 2024-06-26 13:56