LAHUAYISHISHENGMENG
2024-07-15 12:35
China
The take profit was not triggered, inducing me to close the position.
[Object] 
Exness
[Issue]
Scam
[Requirement]
compensation
[Amount]
$0(USD)
[Time]
38day1hour
LAHUAYISHISHENGMENGResolved
2024-08-22 14:26 
Hong Kong
Hong Kong
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WikiFX Overseas Customer ServiceContact Broker
2024-07-15 15:29 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2024-07-15 14:28 Hong Kong
Hong KongVerified
LAHUAYISHISHENGMENGStart Mediation
2024-07-15 12:35 Hong Kong
Hong KongStart Mediation
I made three EURGBP short orders on Friday night and set the take profit before the market closed. The market opened with a large gap on Monday morning, and the take profit was not triggered, resulting in a loss. I contacted customer service, but they did not solve the problem, and found a lot of reasons, and also induced me to deal with it after closing the position.
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