DAYUANCHONG
2024-08-25 20:49
China
The withdrawal bank card has been frozen
[Object] 
XM
[Issue]
Others
[Requirement]
other
[Amount]
$1,839(USD)
[Time]
31day13hour
DAYUANCHONGResolved
2024-09-26 09:59 
Hong Kong
Hong KongXMReply
2024-08-27 09:44
United Kingdom
Reply
The bank card is frozen due to policy reasons and needs to be unfrozen according to the bank's requirements.
WikiFX Overseas Customer ServiceContact Broker
2024-08-26 11:55 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2024-08-26 09:54 Hong Kong
Hong KongVerified
DAYUANCHONGStart Mediation
2024-08-25 20:49 Hong Kong
Hong KongStart Mediation
Withdrawal on August 15th, frozen on August 21st. Went to the bank and inquired, the bank card triggered the anti-gambling and anti-fraud risk control model for these two transactions, unable to unfreeze the card, and reported to the local anti-fraud center, requiring me to prove the legitimacy of the funds.
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