FX1146323905
Unable to Withdraw
Withdrawal
$658(USD)
37 day 13 hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
XMReply
Reply
Dear customer, thank you for choosing XM and for your continued support! Regarding your complaint about account 63675648, we have promptly conducted a review and communicated multiple times with the relevant departments. We regret to inform you that we are unable to change the decision regarding your account issue. Therefore, we kindly ask you to refer to the important notification email sent on December 2, 2024, for the final information. Thank you once again for your understanding and support of XM! Thank you.
WikiFX Overseas Customer ServiceContact Broker
Hong KongContact Broker
WikiFX Mediation CenterVerified
Hong KongVerified
FX1146323905Start Mediation
Hong KongStart Mediation
Deducted my profits for no reason, I personally did not engage in any arbitrage behavior, I don't know how they found that I violated the client agreement,
Statement：
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