taurexReply

2025-07-07 18:30

Seychelles

Reply

Dear client, Thank you for your patience and cooperation throughout this process. We can confirm that your recent withdrawal request has been processed and the funds have been returned to the original source. However, after a thorough review, we regret to inform you that your account will be closed due to an unsuccessful liveness check, which is a mandatory compliance requirement for all clients. As a regulated broker, we adhere strictly to financial and security protocols to ensure the safety and integrity of all transactions. While we understand this outcome may be disappointing, these measures are in place to protect both our clients and our platform. If you have any further questions or require assistance, please don’t hesitate to reach out. We appreciate the opportunity to have served you and wish you all the best. Thank you for your understanding. Taurex

FX3659598137Start Mediation

2025-07-01 19:54

Vietnam

Start Mediation

When I created my account, they said my profile was completely valid and I could start trading. But when I made a profit of $800, I withdrew my money and they said my account was not verified. Taurex asked me to verify my identity, and when I did, they said I did not meet the identity verification requirements. So why didn't they ask me to verify my face as soon as I created my account? They waited for me to make a profit and made such an unreasonable request.