FX3686830608Supplemental Materials

2025-09-12 17:10

Hong Kong

Supplemental Materials

The platform agreed to the refund, but the transfer has not been processed yet. They keep delaying the payment.

FX3686830608Supplemental Materials

2025-09-03 11:26

Hong Kong

Supplemental Materials

The platform says they won't compensate for this situation? They don't compensate for anything processed through Ex platform?

FX3686830608Supplemental Materials

2025-09-03 11:18

Hong Kong

Supplemental Materials

I have contacted customer service. However, they did not solve the issue and rejected my compensation request, claiming that it is not their responsibility.

ExnessReply

2025-09-03 10:31

Cyprus

Reply

Dear customer, thank you for your inquiry, you can contact our 24-hour customer support on the platfrom regarding your specific situation. Alternatively, you may send an email from your registered email to our official customer support at support@exness.com (please make sure the email address is correct). If you have already been in communication with us, please continue to reply to the existing email thread or consult our official 24-hour online customer service. Thank you.

FX3686830608Start Mediation

2025-09-01 16:11

Hong Kong

Start Mediation

以前都正常好用，以前也有过入金失败，三天就退回来了，这次等了快半个月了