2025-12-27 01:47
China
EX scam platform, I set the take-profit price at 4547.50, but it automatically closed the position at 4528.0335.
[Mediating Parties]
Exness Exness
[Issue]

Scam

[Requirement]

compensation

[Settlement Amount]

$155(USD)

[Time]

160day14hour

2026-06-05 16:39
Hong Kong Hong Kong

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2025-12-29 14:23
Hong Kong Hong Kong

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2025-12-29 12:27
Hong Kong Hong Kong

Verified

2025-12-27 01:47
Hong Kong Hong Kong

Start Mediation

I bought 0.08 lots at a unit price of 4511.00 and set the take-profit price at 4547.50. The system automatically closed the position when the price reached the target, but the closing result showed 4528.0335, a difference of 4528.0335 - 4547.50 = -19.4665 USD. The platform customer service claimed that the execution price on MT5 is not the actual execution price. Based on 0.08 lots, 19.4665 × 8 USD = 155.732 USD, meaning 0.08 lots cost me 155 USD less. If it were 8 lots, the loss would be 15,500 USD.

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