FX1427056551
2020-03-26 23:47
China
Manipulation on clients’ profitable orders
[Object]
XM
[Issue]
Others
[Requirement]
2020031842411113428
[Amount]
$4,900(USD)
[Time]
137day20hour
FX1427056551Resolved
2020-08-11 20:23
Hong Kong China
XMReply
2020-03-30 17:06
United Kingdom
Reply
The MT4 trading account you provided is incorrect. Please check and resubmit. It is best to attach a screenshot of the trading account.
WikiFX Overseas Customer ServiceContact Broker
2020-03-28 16:38
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2020-03-28 13:49
Hong Kong China
Verified
FX1427056551Start Mediation
2020-03-26 23:47
Hong Kong China
Start Mediation
On March 26th, there was a $100 slippage on XAU/USD. I went short at 1600 and set the take-profit at 1552, and bought long at 1552 with take-profit at 1590. But the platform deleted all my take-profit orders, causing my huge losses.
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