FX4964405102
2020-06-16 14:36
China
The instant 10-times increased spread caused liquidation. The platform didn’t handle it.
[Object] 
XM
[Issue]
Others
[Requirement]
other
[Amount]
$80(USD)
[Time]
56day5hour
FX4964405102Resolved
2020-08-11 20:23 
Hong Kong China
Hong Kong ChinaXMReply
2020-06-17 10:24
United Kingdom
Reply
After checking at the backstage, when the gold was opened at 01:05, due to the smal trading volumn, the liquidity quotation was relatively small, causing the spread to expand. This happens easily when the market opens or the time is 00:00.
WikiFX Overseas Customer ServiceContact Broker
2020-06-16 17:55 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2020-06-16 15:03 Hong Kong China
Hong Kong ChinaVerified
FX4964405102Start Mediation
2020-06-16 14:36 Hong Kong China
Hong Kong ChinaStart Mediation
The instant 10-times increased spread caused liquidation. The platform didn’t handle it.
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