PENGBIAO
Severe Slippage
other
$45(USD)
56day3hour
PENGBIAOResolved
XMReply
Reply
Hello, we found only one order for closing the take profit yesterday. The order number is 152779457, and the short order is 0.10 lot for gold. The stop-profit price you set is 1721.00 and it was operated at 1720.85. The short order is opened at the asked price and closing at the bid price. The asked price is shown on the K-line chart, and the spread needs to be added to the bid price. Your trading wass directly based on real-time trends in the market. Due to the large market volatility, there was a gap. The market conditions at that time determined whether the gap was positive and the number of points. At the same time, the stop-profit price was preset that might not actually appear in the market. If the price did not appear in the market, the system would eventually trade for you at the closest effective price you set. Therefore, the price might not be exactly the same as the price you set. Finally, your list was experiencing positive gaps and saw more profits.
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WikiFX Mediation CenterVerified
Verified
PENGBIAOStart Mediation
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I pended the order at 9:45, with sitting point 1727 and real 1727.73. I set the take-profit at 1723. At 10:26, the point exceeded 1722.45, while the order wasn’t dealt. In the afternoon, the spread skipped to 55 from 40 pips, causing trading failure, which made me so disappointed.
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