XMReply

2021-08-10 13:47

United Kingdom

Reply

Dear customer, to begin with, thank you for choosing and supporting XM forex platform! Your XM MT4/MT5 account number is 29068256. We attach great importance to the experience and feedback of every customer. As for your complaint, according to verification, the customer service sent your complaint to the backstage in time and the backstage has been following up and coping with your issue after your first contact with the online customer on August 9th, 2021. The minimum deposit of UnionPay is USD 20. Generally, browsers developed by third parties, such as QQ, 360, and Baidu, will come with some plug-ins, which will cause problems with page loading. Please try to clear your browser's browsing history. It is recommended that you try to use the default browser or IE or Google Chrome that comes with your device to enter the membership area again to try to deposit, and website is https://my.xm-intl.com/cn/member/login. In addition to making deposits via UnionPay, XM provides you with other options so you can have a try, such as e-wallet, a method allowing instant transfer. You can also top up some reserve funds to the account with the same name and transfer inward in case of emergency. The minimum transfer amount within the account with the same name is USD 5, which is also an instant transfer. Hope you have a nice trading experience! If you have any other questions, please resort to XM official website, https://www.xm-intl.com/cn/, and contact the customer service online by clicking [online customer service] in the top right corner. XM is glad to help you 24 hours a day from Monday to Friday. We are grateful for your support for and understanding of XM! Thank you!

ZAILUSHANG15254Start Mediation

2021-08-09 11:01

Hong Kong China

Start Mediation

The minimum of deposit was ￥140 but I failed. When I entered ￥1400, the deposit was successful. Actually the minimum of deposit was ￥500. Was it a scam to attract users?