2022-04-15 09:55
Hong Kong China Hong Kong China
After 9 am on April 15th, the spread is still serious
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$1,000(USD)

[Time]

51day0hour

2022-06-05 10:42
Hong Kong China Hong Kong China
2022-05-06 10:27
Cyprus

Reply

Dear customer, you can report the problem in details to the 24h customer service or email the official customer service at support@exness.com(ensure the correct email address) with your registered email at our platform. If you contacted us before, please still reply email or consult the official 24h customer service.

2022-04-15 13:07
Hong Kong China Hong Kong China

Contact Broker

2022-04-15 11:27
Hong Kong China Hong Kong China

Verified

2022-04-15 09:55
Hong Kong China Hong Kong China

Start Mediation

For more than half an hour, the main trading pair USDJPY has no fluctuations, cannot open or close positions, and the spread is 70+, which is normal compared to other traders at this time. Asked customer service and said that the technical department was repairing. Although the withdrawal is still normal, this problem cannot be ignored, right?

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