FX4074155610
Severe Slippage
compensation
$1,000(USD)
33day12hour
FX4074155610Resolved
Hong Kong ChinaTMGMReply
Reply
Hello, regarding your issue, please attach the details of your account situation and order specifics, and send them to the official customer service email: support@tmgm.com. We will investigate and respond to you as soon as possible. Thank you!
FX4074155610Supplemental Materials
Hong Kong ChinaSupplemental Materials
The order is queued and cannot be closed, resulting in serious losses to my account.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
FX4074155610Start Mediation
Hong Kong ChinaStart Mediation
When I closed my position at the same time, there were two closing prices, which were wrong by $600. Can it still be like this when the market rises? There is also the problem of being unable to close a position. Videos cannot be uploaded here. I haven't used it for more than a day or two, and the stop loss of pending orders can also slip. I don’t understand if this mt5 doesn’t work, why don’t you put it on the market? If this keeps happening, who would dare to use your platform? If this matter is not resolved reasonably, then I will only have to expose it on various platforms.
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