2026-03-24 21:07
China
Maliciously freezing accounts and deducting funds, only allowing losses, not profits
[Mediating Parties]
INFINOX INFINOX
[Issue]

Others

[Requirement]

Withdrawal

[Settlement Amount]

¥43,030(CNY)

[Time]

72day19hour

2026-06-05 16:40
Hong Kong China Hong Kong China
2026-04-07 14:14
United Kingdom

Reply

已经邮箱联系这位客户处理

2026-03-25 15:53
Hong Kong China Hong Kong China

Contact Broker

2026-03-25 14:15
Hong Kong China Hong Kong China

Verified

2026-03-24 21:07
Hong Kong China Hong Kong China

Start Mediation

I've been trading for quite a while, and I even brought many clients to trade here. Everything was normal trading. When I was losing money before, there were no issues. Now, as soon as I started making a little profit, they froze my account, claiming it was due to irregular trading. There was still $6,350 in the account, and they only offered to give me $600. The commissions I had already transferred to my clients were also all deducted from my personal account. When contacting customer service, the only reply is always that same email. It has already been dragged out for over a month now, and they still won't process the withdrawal.

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations