BEICHENXIANGHUPOMU108KEPIFA
Severe Slippage
other
$135(USD)
97day5hour
BEICHENXIANGHUPOMU108KEPIFAResolved
HantecReply
Reply
Our company has repeatedly verified that your stop-loss price deviation is a normal market condition because the price of gold assets fell more than 10 US dollars in one minute on the same day. It is normal for our company to match according to the price provided by the source of the quotation, The reply email has been sent to you to provide a clear explanation.
BEICHENXIANGHUPOMU108KEPIFASupplemental Materials
Supplemental Materials
Slippage is serious and the issue will not be processed.
WikiFX Overseas Customer ServiceContact Broker
Contact Broker
WikiFX Mediation CenterVerified
Verified
BEICHENXIANGHUPOMU108KEPIFAStart Mediation
Start Mediation
There was a severe slippage with the platform! I went short on XAU/USD at 1701.51 and set the stop-loss at 1697, while it stopped for until 1692.58. What the hell?
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