CHENBIAO4415
2021-07-19 15:57
China
Severe slippage. The position of the order is inconsistent with the actual transaction position.
[Object] 
FOREX.com
[Issue]
Severe Slippage
[Requirement]
other
[Amount]
$95(USD)
[Time]
44day18hour
CHENBIAO4415Resolved
2021-09-02 10:33 
Hong Kong
Hong KongFOREX.comReply
2021-08-03 10:27
United States
Reply
Please contact your account manager via the official email shown on the official website of Gain Capital (GC).
WikiFX Overseas Customer ServiceContact Broker
2021-07-19 18:14 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2021-07-19 17:04 Hong Kong
Hong KongVerified
CHENBIAO4415Start Mediation
2021-07-19 15:57 Hong Kong
Hong KongStart Mediation
Severe slippage. The order of 0.6 lot of Merui immediately changed to $90. The explanation given by the customer service is unreasonable. They don’t follow up the details.
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
