SUIMUCHASHOU
2021-12-03 20:54
China
Bad customer service
[Object] 
FOREX.com
[Issue]
Others
[Requirement]
2020031827311524118
[Amount]
$500(USD)
[Time]
36day20hour
SUIMUCHASHOUResolved
2022-01-09 17:14 
Hong Kong
Hong KongFOREX.comReply
2021-12-10 16:56
United States
Reply
Please contact your account manager through the official email or WeChat account at FOREX.com.FOREX.com
WikiFX Overseas Customer ServiceContact Broker
2021-12-06 13:26 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2021-12-06 11:03 Hong Kong
Hong KongVerified
SUIMUCHASHOUStart Mediation
2021-12-03 20:54 Hong Kong
Hong KongStart Mediation
The customer service is bad which casuing the reward is not received. I told them that I made a deposit during the event. They say that I did not scan the QR code, but the customer service never say that I must scan the QR code and resulting in no transaction rewards.
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
