victor
Unable to Withdraw
Withdrawal
$13,557(USD)
271day16hour
victorSolved after user's confirmation
Hong Kong
victorSupplemental Materials
Hong KongSupplemental Materials
The problem has been delayed for 20 days. They told me to provide the bank statement to shift responsibility. Hope WikiFX can help me deal with the problem.
victorSupplemental Materials
Hong KongSupplemental Materials
I submitted the bank statement, and told by tickmill that the money would arrive within 2-4 working days. But I haven't received it for five days. I contacted the platform who passed the buck to the payment provider.
TickmillReply
Reply
Platform didn't receive your bank statement.
WikiFX Overseas Customer ServiceContact Broker
Hong KongContact Broker
WikiFX Mediation CenterVerified
Hong KongVerified
victorStart Mediation
Hong KongStart Mediation
I applied for a withdrawal on June 15, but it has not been received so far. During the period, I contacted the customer service and they asked me to provide the bank statement to prove that the account was not received, and then said it is caused by payer!
Statement：
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