XINGYUN
2022-10-28 10:55
China
ECN account hedging still liquidated when it is locked. The slippage is too serious.
[Object]
TMGM
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$500(USD)
[Time]
49day22hour
XINGYUNResolved
2022-12-17 09:43
Hong Kong
TMGMReply
2022-11-17 09:35
Australia
Reply
Dear customer, with regard to your problem, please submit the detailed information about your account and order by email to the official customer service mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.
WikiFX Overseas Customer ServiceContact Broker
2022-10-31 10:15
Hong Kong
Contact Broker
WikiFX Mediation CenterVerified
2022-10-31 08:15
Hong Kong
Verified
XINGYUNStart Mediation
2022-10-28 10:55
Hong Kong
Start Mediation
Deposit 2200 dollars and there is only 500 left after hedging locked position. The spread widened when the market is opened. The platform plays little tricks to liquidate my position.
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