2022-12-10 05:14
China
Malicous slippage and place order
[Object]
TMGM TMGM
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$1,700(USD)

[Time]

33day11hour

2023-01-12 16:46
Hong Kong Hong Kong
2022-12-13 16:27
Australia

Reply

Dear customer, with respect to your problem, please send the information about slippage by email to the official customer service - mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.

2022-12-11 14:26
Hong Kong Hong Kong

Supplemental Materials

I can accept the 0.76 slippage of gold, but you should not close my trading about 3 US dollars away from the point I set.

2022-12-12 12:53
Hong Kong Hong Kong

Contact Broker

2022-12-12 10:44
Hong Kong Hong Kong

Verified

2022-12-10 05:14
Hong Kong Hong Kong

Start Mediation

I am really shocked that I can place the order when it has more than 3 dollars gap. No one can help me now.

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