Allen8339
Others
compensation
$5,601(USD)
40day0hour
Allen8339Resolved
XMReply
Reply
Dear customer, we have received your information, and please reach out to the platform official customer service for help as soon as possible. Thank you.
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Allen8339Start Mediation
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Fraud XM platform! my account 251042680 has not been operated for a long time. at 2:37 on the night of November 28th (8:37 on November 28th, Beijing time, I suddenly placed a lot of orders, and my position was soon liquidated! nearly 5601 us dollars were lost at once. no more! I seriously doubt my password was an XM platform leak, XM the platform is a platform for gambling, and if the customer loses, he earns. I repeatedly communicated with the platform about this matter, and the platform said that hackers stole the password, which led to the liquidation of the account! even if the hacker stole the password, could it be XM no responsibility? I request XM pay me back the hacked money!
Statement:
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