lennon
Scam
compensation
$2,342(USD)
34day17hour
lennonResolved
Hong KongTMGMReply
Reply
Dear customer, thank you for your information. With respect to your problem, please send the details about your account and order by email to the official customer service mailto:support@tmgm.com, and we'll reply as soon as possible after an investigation. Thank you.
WikiFX Overseas Customer ServiceContact Broker
Hong KongContact Broker
WikiFX Mediation CenterVerified
Hong KongVerified
lennonStart Mediation
Hong KongStart Mediation
Account 697712, order 28968667, 28968682, two lots of gbpusd and multiple orders with buying prices of 1.20143 and 1.20161 respectively. The take-profit price is set at 1.20200. After the market price has reached and exceeded the take-profit price, the transaction price is 1.18799 and 1.19075, resulting in an immediate liquidation of the account! It is ridiculous that the platform responds to normal slippage! This is completely defrauding customers. The stop profit setting can blow up the position. May I ask what is the significance of the stop profit setting on your platform? to steal money from customers? How do you let your users feel at ease to hand over money to your platform?
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Taiwan